• Why Us
  • Quality Education
  • IT Industry
  • IT Job Roles

Quality Education IT Industry IT Job Roles

Soft Tech is a pioneer in IT education with a view to offer a broad portfolio of computer training programs for the corporate as well as the career oriented youth of Swaziland. Our mission is to make Swaziland, an hub for IT talents.


Wide Range Courses
We offers hundreds of IT courses to students, engineers, working people & others.
IT career courses for Form 4 Pass/College Students & engineering students, Sun Java, Oracle & Red Hat Linux certification courses as well as short-term courses are offered.
World-Class Education
  We work hard to provide quality education to students.

For this, we:
  • Offer hundreds of job-oriented IT courses
  • Provide books & CDs that make it easy to learn
  • Appoint trained & certified teachers to take classes
  • Provide lots of lab time for practice
  • Develop workplace skills in students
  • Work to find good job placements for students
Booming IT Industry
The IT industry is huge & growing. Through its various job-oriented courses, we fulfill the demand for trained professionals in IT. 

But the first step to work in this exciting industry is to know what it is all about, its size, its future, its status in Swaziland & around the world, as well as the job prospects in IT.
Thousands of IT job roles
Each year, millions of people are employed in the IT industry, most of them new college graduates. 

A career in IT means being a part of the most 'happening' industries of our time. There is no area today that is not or will not be touched in some way by IT. 

There are hundreds of varieties of job roles in IT.
Job Placements
We offers job placement assistance to our students.

To help students find jobs in the IT industry, We work hard to improve their IT skills as well as workplace & Soft Skills. 

Job internships to help students gain hands-on work experience and job fairs to help them find jobs while still on campus are also organized.

 We lay particular emphasis on academic quality. Here's how we do it:


We teach in-demand courses
We follow the vendor based curriculum with standard contents and standard hours.We provide a variety of training courses to suit a wide range of your organisational and students needs.
We provide impactful learning material  
Our Learning Services creates learning aids for effective understanding of the subject matter. Interesting & easy-to-understand books are created. CDs are given along with the books.In addition to theory, these CDs contain tutorials, reading/ reference material, quizzes & FAQ to improve the students' learning.  Similarly, material is provided to faculty on how to teach each lesson.  
Our Instructors are Certified & Professionals  
We also parade Certified professional Instructors and resource persons with enviable records in their various endeavours. Our resource persons possess the right blend of skills, competences and professional experience required to meet the need of IT training and development of staff of any organization. We also provide consistent and qualitative services whenever called upon, and our team of experts have an internalized culture of global best professional practices, ethics and excellence. We are committed to the success of our students and clients through IT Training solutions
Our Academic team assists faculty in teaching the advanced courses & also keep them informed of the latest developments in the industry/ technology.
We follow world-class teaching methadologies  
We have four Unique training methodologies
  • Instructor led training
  • On-Site Training
  • Online Training
  • Video & Audio
    Our courses include E-Projects  
    Each course is supported by a sufficient number of projects.  These are designed to apply the concepts learnt by the students in the classroom. Career courses include E-Projects which are online projects guided & monitored directly by our technical team. The student gets continuous support & feedback from the top faculty.  
    We conduct technical workshops  
    We conduct Techno Minds & other technical workshops where students are exposed to new advancements in the IT field.  Our technical team visit the centres to conduct such workshops.  Students can also interact with the faculty members to get their doubts cleared.  
    Our students are taught workplace skills  
    We include Workplace Skills & Soft Skills. Here, the focus is on developing 'soft skills' such as communication, personality development & teamwork. These workshops increase students' job prospects as they add those skills that employers are looking for.  
    Exams are held online  
    On the sucessful competion of training, All participants go through the online examination towards thier prespective certifications and the examination is montinered by the invigilator.Our centre is also authorised Prometric test center.Participants will be provided with their crediantals to register and write the exam online.  
    Our certificates are recgonized world over  
    Our courses lead to professional IT certifications from brands as Microosft, Oracle & Red Hat ,Cisco,Comptia & Quint. These certificates are widely recognized by the IT industry & improve students' growth prospects in the industry.  
    Our course timings are flexible  
    We offer flexible course timings to suit college students or working professionals. Students may choose the Course schedule depneding their flexibility of time and avilability.  
    You can be our Best Student!  
    For each Course Competion, We select and rewards the Best Students based on performance in exams, class assignments, projects & class participation.  Such recognition encourages students to work hard.  
    We can help our students get placed  
    For Soft Tech students, We assure 100% placement assistance after successful completion of the course. Our Placements team is in close contact with hundreds of companies who employ IT professionals & forwards them CVs of students about to complete their course.
    Wish to get into IT? Make sure you know the basics. Here’s what IT is all about:
    What is Information Technology(IT)?
    The Information Technology industry is a large industry. Over the past 50 years, IT has shaped the modern world & continues to change it. The major segments in IT are hardware & software. Software consists of products & services. Software products are packaged or ready-to-use software made by a company for use by others. Software services companies typically do programming for client companies on a contract basis. These companies take care of the client company’s ‘outsourced’ development & maintenance of software, training, etc.
    Size of IT industry
    IT is a global industry: In 2008, the worldwide spending on IT was estimated to be $2.4 trillion
    Which industries use software?
    Software is now an essential part of our lives. Commonly-used software applications (such as electronic bills) are all around us. These help our daily lives function smoothly & also improve productivity of each & every business & organization. Some industries which use IT extensively include banking, finance, insurance & telecom. Some of the commonly used application software in business are database systems, ERP, accounting & payroll, office automation (spreadsheet, word processing), CAD/ CAM, etc.
    What are the uses of software?
    Software is developed for different devices & ‘platforms’ such as PCs, the Web, mobiles, iPhones & gaming consoles. Software can also be classified as being for home or personal use or for business use. Operating system software, middleware or application software is another commonly-used classification.
    What is code?
    Software is written in ‘lines’ of code where each line is a set of logical instructions for the computer. There are many alternative software ‘languages’ in which code can be written e.g. C++, Java, ASP. In early days, in the 1960s, typical programs were small; even a program of 10,000 lines was considered big. Later, longer programs were developed e.g. those developed for NASA’s moon program which ran into a million lines of code. Software programs need to be written, as well as constantly modified & ‘debugged’ (or corrected).
    Swaziland IT industry

    Size of IT industry in Swaziland: The Swaziland IT industry is small: reliable statistics on the overall ICT sector is not available but size of the industry is probably very small.

    Off shoring: Swaziland IT companies has pioneered the ‘offshore’ model. Thus, instead of doing work ‘onsite’ i.e. by going to work at the client’s company abroad, these companies have set up processes to get this work done in Swaziland. This results in much lower costs for the client company.

    Industry growth: Moving towards vision 2022, the Swaziland IT sector is being growing every year

    What are the job prospects in the IT industry?
    Each year, millions of people are employed in the IT industry, most of them new college graduates.A career in the software industry means being a part of the most ‘happening’ industries of our time. There is no area today that is not or will not be touched in some way by software. If you have an interest in trying or solving challenging problems, IT is a great field to work.
    Why work in IT?
    Sibusiso Dlamini has been working in IT & IT-related fields for 6 years now. Currently, he is an Associate Consultant. This is what he feels about a career in IT: 

    IT is an in-demand career so there are many opportunities to earn good salaries as compared to other industries. Many opportunities to travel abroad on-the-job or to find jobs anywhere in the world. 

    Global outlook/ culture & world-class standards in functioning of most IT companies leads to greater work satisfaction. Also, IT companies are full of enthusiastic people who are fun to work with! 

    Technology continues to expand at a rapid pace, providing great opportunities for job growth.

    What are the various job roles in IT?

    The IT industry is huge & growing. Most IT professionals work in offices in comfortable surroundings. They are mostly employed in IT, telecom, banking & insurance and BPO companies, among others. 

    Good IT professionals possess the following skills, among others : 

    • Logical reasoning ability
    • Numerical ability
    • Imaginative mind
    • Interest in problem-solving
    • Interest in keeping oneself updated about new technology
    • Communication skills, written and oral, is a plus point

    There are very many types of IT jobs.

    Interesting facts about IT in Swaziland

    Facts about Swaziland

    Swaziland has huge number of Internet users (as per The Internet Governance forum), huge number of mobile phone users in Swaziland is growing every year. Many global and local companies outsource IT work to South Africa because of South Africa’s highly-skilled,& low costs.

    The IT industry is huge & growing. As a trained IT professional, you can build a great career in almost any part of the world.

    There are many types of IT jobs, some of which are:



    Assist systems analysts in defining requirements of users of the proposed IT system. Create a detailed design for the proposed system. Translate specifications - for a software product or project - given by the systems analyst into lines of code i.e. programs. Modify code to correct errors or to enhance a program’s capabilities. Test programs already developed. Prepare documentation for the program developed & designed.

    This is an entry-level IT job. Programmers may also be called software engineers, web developers, etc. depending on the specific job content.

    To be successful as a programmer, you need certain professional qualities:

    Technical aptitude

    • Logical approach to solving problems
    • Ability to work independently as well as be a team player
    • Good communication skills, written as well as oral, are a plus point
    • Willingness to continuously learn since technology keeps changing
    Web Developers  
    These are programmers who work on online (web) applications.They create prototypes of the site based on the site’s objectives. Depending on the website, developers may have to develop interactive forms, shopping carts, mailing lists & online programs.

    They use programming languages (such as Java, VB Script, MS-SQL, MySQL CGI, Perl, Visual C++, C#, SQL, JSP, ASP.NET, PHP, XML & DHTML) to create these programs & applications.
    System analysts  
    System analysts study the needs of users of the system & define their requirements through documents/ processes.

    These documents are then used by the programming team to create a better system.
    Software testing & Quality Assurance  

    Software is tested by 'Software Testers' to confirm if it has been built as planned & is performing well. This includes finding software 'bugs'. Software is put through several types of tests. Various manual methods & automated tools are used for this. 

    Software Quality Assurance involves the entire software development process & is oriented towards prevention of problems. 


    Quality Asssurance (QA) professionals

    • Monitor & improve the processes by which software is created.
    • Make sure that any agreed-upon standards & procedures are followed.
    • Ensure that problems are found & dealt with.
    Database analysts, Architects & Administrators  
    Data is core to any IT application. Data professionals make sure that users can access & manage data in a flexible, efficient & secure manner. 

    • Analyze & design databases.
    • Develope, install & implement databases.
    • Perform database administration & maintainance to ensure data integrity.
    • Perform database testing.
    • Provide data assurance i.e. security of data.
    Software Architects, Solution builders & Consultants  
    These are senior job roles.

    Software Architects have a deep understanding of a single technology area.
    Solution builders understand a wide range of technologies & pull them together to create a solution to a customer problem. 
    Consultants not only have a broad knowledge of technology, they usually have deep knowledge of a particular industry or business.
    Project Managers  
    Programmers/ software engineers usually work in teams. Each project team may consist of 10 to 15 engineers & is headed by a project leader. Two, three or more project teams are together supervised by a project manager.Delivery managers are senior people who supervise several project groups & coordinate with the sales people in the company and with the client.

    A software engineer can choose to follow the 'management path' & grow into a project leader and then into a project manager. Or he or she can follow the 'technical path' & become a database specialist, software architect or a specialist in a given technology.
    Technical writers & Documentation specialist  
    They create manuals for users to:
    Develop documents for each project/ application.
    Maintain copies of all documents developed for future use.
    Help-desk & Technical support  
    Help install, maintain & repair PCs, printers and other devices, LAN, Wide Area Networks (WAN). 

    Ensure Internet connectivity.

    Are usually available immediately to resolve hardware & connectivity problems. Software or hardware installed at a customer’s premises may require support of the following types: installation, configuration. troubleshooting, customer queries or training.
    Management information system(MIS)  
    To manage any organization, its managers need information about its various activities e.g. sales, finance, purchase, HR. This information is usually got from data & reports from the organization’s computer network/ system. 

    Some of the entry-level MIS jobs are data analysts & data entry operators.
    Other IT jobs  
    IT people may also work in sales & marketing or as faculty i.e. in teaching or as trainers. 

    They can also work in hardware & networking jobs such as network administrators or system administrators. 
    Soft Tech teaches Hardware & Networking through TP(Theory,Practical)Cycle